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Smokey Bones Newport News - Steakhouse in Newport News, Virginia

Smokey Bones Newport News

4.0 (2536 reviews)

12541 Jefferson Ave, Newport News, VA 23602

Traditional American restaurant
Bar
Barbecue restaurant
Steak house

About Smokey Bones Newport News - steak house in Newport News, Virginia

Smokehouse & barbecue dishes fill out the menu of this easygoing bar & grill chain.

Customer Review Summary

The reviews for Smokey Bones Newport News are mixed. Some diners were disappointed with the "bar bites," noting that the boneless wings and loaded fries lacked flavor and quality. Instances of slow service and incorrect orders were reported, with some patrons feeling that the food didn't justify the prices. Positive experiences highlighted the enjoyable atmosphere, especially during karaoke night, and praised the family meals for their good value. Several diners mentioned excellent service from staff like the waitress named Gee, along with specific praise for dishes like pulled pork and brisket. However, concerns regarding employee treatment and overall management were also raised, overshadowing some positive experiences. Overall, while some enjoyed their meals and the ambiance, others found the food and service lacking.

Key Features

Service options

  • Curbside pickup
  • Delivery
  • Onsite services
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Quick bite
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.0 out of 5
5
1528
4
341
3
185
2
127
1
355
Based on 2536 reviews

Cindy Morgan

4 weeks ago

My son and I decided to try the "bar bites" for lunch one day and we both came away with the same thought: not impressed. We started with boneless wings and loaded fries. I liked the fact that the wings were crunchy but they weren't very saucy. They were served with ranch and we liked them well enough to eat them all. The loaded fries were served on a plate that was super hot but the fries weren't. They had cheese on them and it had obviously been melted but apparently it had been long enough ago that the fries had cooled significantly. Disappointing. The Dirty Shirley I ordered helped wash a few of them down but they weren't very good. We decided to have another order of boneless wings and an order of pretzel bones. Wow. The second round of wings wasn't any better. In fact, they were worse. They had hardly any sauce. Sad. The pretzel bones were equally disappointing (although the salt on them helped a little). The beer cheese was okay, though it was kind of lumpy. The waitress was kind and refilled our drinks as needed. The atmosphere was pleasant since it wasn't all that busy. I noticed that multiple dishes sat waiting on the counter for extended periods of time. Maybe that's what happened to our fries. The food was disappointing, but it was reasonably priced. Maybe one day we'll give it another try. We could sample the other selections on the "bar bites" menu ... or not. We'll see.

Lord Knight

9 months ago

just spent $60 on an order of full nachos an order of cornbread two beers and two sodas I will say that the food portion and quality does not match the price tag. This place has definitely fallen off from back in the day. Well it’s been seven months since my last visit and I must say service is not improved. I have been waiting over 30 minutes for some nachos restaurant is not even busy, Servers are getting orders wrong, Food brought out, that was ordered after the Nacho order . this place needs a huge staff evaluation. Shocked this place is still opened at this point terrible service 01/12/24

James Credle

4 months ago

A must come see call karaoke night. The atmosphere is amazing. It matches the food. It is worth the value. The environment is very clean and there is plenty of parking and plenty of room for people that have mobility issues.

Maribel Clemente

2 months ago

It was our first time buying food from there. We bought a family meal, and it was so good! And a very nice amount of food for the price!!!!!! We really liked it! I also ordered a crispy chicken sandwich with corn! I loved that sandwich. Family meal included chicken, pork, garlic bread, fries, loaded mashed potatoes .

Heather Lankford

7 months ago

My son and I were looking for a unique and nice place for dinner while visiting. We had the sweetest, most considerate waitress, Gee! She made the experience that much better. I ate the BEST pulled pork I’ve ever had and my son finished his whole meal which is insanely rare. I highly recommend dinner here and asking for Gee!

J. R. Credle

4 months ago

It is karaoke night, and a live music is awesome. There are plenty of TVs to watch sports. The atmosphere is outstanding. What's the place I would recommend stopping by, if you have an opportunity. I believe you will be satisfied. At least on karaoke night.

John Paluska

1 month ago

This restaurant is so cheap and abusive they make their employees shovel the parking lot... with the squigee for the bathroom floors. Can't even afford snow shovels or deicing solution to make the job a little easier. While another employee stands around smoking, dictating orders. Any restaurant that thinks so little about their employees is an immediate pass for me. If you don't care about your employees, then you don't care about your standards.

Dr Red

5 months ago

Ordered brisket, lemon pepper wings, mac n cheese with coleslaw, and any 3 favorites...pulled chicken, sausage, smoked wings with two sides and garlic bread. Everything was delicious 😋

Location

Contact Information

Hours of Operation

Friday 11 AM–1 AM
Monday 11 AM–1 AM
Saturday 11 AM–1 AM
Sunday 11 AM–1 AM
Thursday 11 AM–1 AM
Tuesday 11 AM–1 AM
Wednesday 11 AM–1 AM

Price Range

$20–30