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LongHorn Steakhouse - Steakhouse in Jacksonville, Florida

LongHorn Steakhouse

4.3 (3618 reviews)

1366 Airport Rd, Jacksonville, FL 32218

Steak house
Bar & grill
Barbecue restaurant
Family restaurant
Takeout Restaurant
Traditional American restaurant

About LongHorn Steakhouse - steak house in Jacksonville, Florida

Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.

Customer Review Summary

LongHorn Steakhouse receives mixed reviews from diners. Many appreciate the cleanliness, friendly service, and well-prepared food, with some highlighting that the steaks were cooked perfectly and the menu had options for everyone. However, several customers had disappointing experiences with overcooked steaks, poor service, and mistakes with their orders. Issues with the waitlist accuracy were also mentioned, as well as a lack of proper management response in some negative situations. Overall, while some locations provide a great dining experience, others seem to struggle with consistency in food quality and service.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Planning

  • Usually a wait

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
2157
4
858
3
263
2
131
1
209
Based on 3618 reviews

Nina Paymani

4 weeks ago

Very clean place fast seating . The server was very friendly . My food was deliciously good and hot . The bill was under $100 and we ate a lot and had food to go . I was super pleased . We will be back .

Elisa Carter

1 month ago

Just got home from picking up my curbside order and I was there early and waited for my order. I get home 10 mins away and the COOK apparently don’t know what MEDIUM RARE is bc my steak is OVERCOOKED! Highly disappointed. I won’t be visiting this location again

Lonisha Thomas

6 months ago

Ok first off I come here quite often but I I never went there close to closing. They still had a hour left before they closed. So I order a dragon fruit margarita it was overpriced with not enough alcohol then I order a 6oz renegade sirloin steak well done with parmesan crusting topping. So not only was it still bleeding the waitress question me as if I didn’t kno what was the difference between blood and steak juice. So she checked it her self with a fork that was on the table and said oh yeah that’s blood. So I sent it back tell me why they must’ve put it in the microwave or something because they sent it back out with the blood still on the plate but dried up this time. Then I ask to speak to the manager but they claim they couldn’t find him only for him to walk by to bring bread to the next table himself with the apron on from the kitchen right before they brought out our food. He manage to take the order off but because I presume they had already cut off the grill is to why they couldn’t cook my steak to the right temperature so I didn’t eat anything but my sides. How horrible was that And then the black manager acted all nonchalant and didn’t even give an excuse to why it happen he just said I will take it off your ticket as if he knew already what they have done.

Jacob Kizer

10 months ago

The food was ok. My wife and I both got our steaks cooked medium. Mine was rare actually rare and hers was well done, so not great. I loved the spinach dip and the chocolate lava cake. The online wait list was also jacked up. We checked before we got there and it said no wait, so we didn’t book it. Got there and they said it would be 10 to 15 mins. Checked it while we waited and it still said no wait, so don’t trust it.

Anthony A

8 months ago

Great place for meat lovers. Nicky was a great server. She went and had the cook show me a porterhouse steak before they cooked it (bad experience @ outback) it was absolutely gorgeous. They also had a chowder with shrimp and lobster which was delicious. The steak was cooked to perfection. I cannot say enough about how great this was. I’ve never been to a longhorn steakhouse, but after this visit, it has become my favorite place for steak( too bad outback)

Brittany Wallace

Ok we know we can count on longhorn for consistency but this location is epic. The servers are all so awesome, especially Johnny G. The food was awesome, not a single complaint, nothing overcooked or undercooked, from appetizer to dessert, perfection. The servers all helped each other out with bringing food to a crashing of plates, they were clearly all in the same team. This location should be an example for all other locations....and honestly for all other restaurants in general. You can tell when there is team energy vs everybody out for themselves. Oh and John was cool too.

Deena

1 year ago

Had a great time with my family of 6. There was something on the menu for everyone, kids ages 3 up to 17. I got the ribs and there we're literally falling off the bone. The appetizers are plenty for a large group and well worth it. Everything was priced reasonably. Hostess was polite and our waitress was amazing. McKennley I think?could be spelling it wrong but homegirl was on it! Packed night but personable, friendly service.

Amy McBride

3 weeks ago

Ordered filet and lobster tail with broccoli and baked potato, and the wild West shrimp . What we got was a over cooked potato and the meat was not filet. Dont think I will go back. $54.00 down the trash.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$$